The-Open-Group OG0-061 Courses 2021

NEW QUESTION 1
What functional component aggregates Catalog Composition items and external supplier catalogs into consumable Offers?

• A. Offer Consumption
• B. Fulfillment Execution
• C. Catalog Composition
• D. Offer Management

Answer: D

NEW QUESTION 2
Which of the following best describes The Open Group IT4IT Reference Architecture?

• A. A policy framework for IT governance
• B. A supply chain management model
• C. A technical interoperability standard
• D. A standard for managing the business of IT

Answer: D

Explanation:
Reference: https://pubs.opengroup.org/it4it/refarch21/IT4ITv2.1.html

NEW QUESTION 3
Which of the following is a Key Performance Indicator of the Request to Fulfill value stream?

• A. The percentage reduction in the network required for new or changed services
• B. Self-Service: Increased success rate for user self-fix
• C. Satisfied customers per service/application
• D. Arrival and departure rate of service requests

Answer: D

Explanation:
Reference: https://pubs.opengroup.org/it4it/refarch20/chap07.html (7.3)

NEW QUESTION 4
What is a benefit of implementing the Requirement to Deploy value stream for the business?

• A. Improving the speed at which issues with a business service are identified, including proactive identification before impact is severe
• B. Accelerate sourcing and delivery of applications through best practices such as re-use, automation, and collaboration
• C. Accurate visibility of business and IT demand; re-balance IT investments between strategic and operational demand
• D. Increased fulfillment efficiency and consistency through standard change deployment and automation

Answer: B

NEW QUESTION 5
Complete the sentence. Abstraction Levels 1 and 2 of the IT4IT Reference Architecture are known as ________ .

• A. Conceptual Service Design and Logical Service Design
• B. End-to-End Overview and Value Stream Documentation
• C. Computation-Independent Architecture and Platform-Independent Architecture
• D. End-to-End Overview and Solution Architecture

Answer: B

NEW QUESTION 6
Which of the following key data objects is associated with the Service Portfolio functional component?

• A. Service Contract
• B. Conceptual Service
• C. Portfolio Backlog Item
• D. Scope Agreement

Answer: B

Explanation:
Reference: https://pubs.opengroup.org/it4it/refarch20/m/chap05.html (5.4.5)

NEW QUESTION 7
What is the difference between primary and supporting activities in the IT Value Chain?

• A. Primary activities are core for the overall business operating model, while the activities of the IT value chain are a supporting activity
• B. Primary activities focus on the early stages of the IT lifecycle, while supporting activities focus on the later stages
• C. Primary activities are core and vital to the IT function, while supporting activities help ensure its efficiency and effectiveness
• D. Primary activities focus on systems design and construction; supporting activities include planning and operations management

Answer: C

NEW QUESTION 8
What is a benefit of implementing the Strategy to Portfolio value stream?

• A. Increased business effectiveness by providing a foundation for moving from traditional IT service management to service brokerage
• B. Services designed in accordance with standards and policies
• C. Prioritized IT investment based on impacts on architecture and business priorities
• D. Reduced costs by proactively identifying issues before the service impact becomes severe

Answer: B

Explanation:
The S2P Value Stream extends the best practices put forward by various authors and frameworks, including ISO/IEC, the Capability Maturity Model Integration (CMMI), AXELOS Ltd. in its ITIL series on IT Service Management, ISACA in its COBIT Framework, and others, by defining the technology components necessary to implement them. A range of organizational maturity is also accommodated by the S2P Value Stream.

NEW QUESTION 9
What concept does the Reference Architecture Level 2 introduce that is not included in Level 1?

• A. Data flow between functional components
• B. The concept of Essential Attributes of data objects
• C. The concept of an event bus for the IT service backbone
• D. A formal notation

Answer: A

NEW QUESTION 10
Which functional component within the Requirement to Deploy value stream produces the Logical Service Blueprint?

• A. Build Package
• B. Enterprise Architecture
• C. Service Portfolio
• D. Service Design

Answer: D

Explanation:
Reference: https://books.google.com.pk/books?id=lpcEDAAAQBAJandpg=PA83andlpg=PA83anddq=it4it+functional+component+within+the+Requirement+to+Deploy+value+stream+produces+the+Logical+Service +Blueprintandsource=blandots=UmKAGvnbE_andsig=ACfU3U1paH-4XlKDxAcBaQ2aGis_KtUHBwandhl=enandsa=Xandved=2ahUKEwi1rqf2ujkAhWOxYUKHem0C1wQ6AEwAnoECAcQAQ#v=onepageandq=it4it%20functional%20component%20within%20the%20Requirement%20to%20Deploy%20value%20stream%20produces%20the%20Logical%20Service%20Blueprintandf=false

NEW QUESTION 11
What is the purpose of the Request Rationalization functional component?

• A. Presenting service offers to consumers and facilitating consumption and payment
• B. Aggregating catalog from various suppliers into consumable Offers that users can order
• C. Breaking down and routing requests, and keeping Subscription information up do date
• D. Orchestrating the delivery of various requests amongst (one or more) fulfillment engines in order to deliver the IT service

Answer: D

NEW QUESTION 12
What key data object is associated with the Project functional component?

• A. IT Initiative
• B. Portfolio Backlog Item
• C. Conceptual Service
• D. Scope Agreement

Answer: D

NEW QUESTION 13
What functional component has the objectives to solve severe repeating incidents, and to minimize the impact of incidents that cannot be prevented?

• A. Problem
• B. Event
• C. Diagnostics & Remediation
• D. Service Level

Answer: A

Explanation:
The Problem functional component is responsible for managing the lifecycle of all Problems. The objectives of the Problem functional component are to solve severe/repeating Incidents, prevent Incidents from happening, and minimize the impact of Incidents that cannot be prevented. The Problem cause is not usually known at the time of the Problem data object instance creation, and the Problem functional component is responsible for the investigation. The Problem functional component also serves as the main exit point from the D2C Value Stream for the feedback information about IT services issues. The feedback is reported to the R2D Value Stream in the form of Defects and to the S2P Value Stream in the form of Portfolio Backlog Items (demand request).
Reference: https://pubs.opengroup.org/it4it/refarch20/m/chap08.html

NEW QUESTION 14
What is a benefit of implementing the Request to Fulfill value stream?

• A. Ensuring that the service delivered actually performs as requested
• B. Improved communication with business stakeholders through roadmaps
• C. Improving the speed at which issues with a business service are identified
• D. Increased cost optimization by cancelling subscriptions that are no longer used

Answer: A

NEW QUESTION 15
How does the IT4IT Reference Architecture use the value stream concept?

• A. As a way of grouping functionality to provide context for where value is being created and delivered
• B. To support predictable, sequential, waterfall approaches to IT service delivery
• C. As a macro-process and capability architecture to provide context for IT value delivery and operations
• D. In order to be compliant with the Value Chain concept of Michael Porter

Answer: A

Explanation:
Reference: https://www.joetheitguy.com/2021/05/17/it4it-101-new-approach-development-delivery/

NEW QUESTION 16
What are the typical activities of the Strategy to Portfolio Value Stream?

• A. Strategy, Service Portfolio, Demand, Selection
• B. Strategy, Enterprise Architecture, Portfolio, Release
• C. Strategy, Finance, Service Level Management, Investment Portfolio
• D. Strategy, Release, Change, Investment Policy

Answer: A

NEW QUESTION 17
What is a goal of the Diagnostics and Remediation functional component?

• A. To shorten Mean Time to Repair
• B. To design, create, and manage Service Contracts
• C. To manage the lifecycle of Requests for Change
• D. To aggregate Events

Answer: A

NEW QUESTION 18
What is a key value proposition of the Detect to Correct value stream?

• A. Service lifecycle tracking through conceptual, logical, and physical domains
• B. Increased fulfillment efficiency through standard change deployment and automation
• C. Timely identification and prioritization of an issue
• D. Standardized service development and delivery

Answer: C

NEW QUESTION 19
......