Latest Oracle Cloud Platform Digital Assistant 2021 Associate 1z0-1071 Latest Exam

NEW QUESTION 1
Select the FALSE statement regarding Oracle's recommendation for defining your bot’s personality and
conversational design.

• A. You should hide from users the fact that they are communicating with a bot and give them the impression that it's a human they are interacting with.
• B. You should consider naming your bot and using an appropriate avatar.
• C. Your bot should have a persona that matches that of your target audience.
• D. Words carry emotions and you should carefully consider verbiage and tone in your dialog responses.

Answer: B

NEW QUESTION 2
Which two statements are true the purpose of the compose bag entity item Out of Order Extraction property?

• A. It should not be used for String entity items.
• B. When set to True, an entity item value can be updated when prompting for a different entity item value.
• C. Only set to True, an entity item value can be updated when prompting for a different entity item value.
• D. Only when set to true can entity values be specific in any order in the initial user input.
• E. When set to True, an entity item cannot be resolve until a dependent entity item is first resolved.

Answer: CE

NEW QUESTION 3
Which statement is true regarding the effect of context pinning on routing?

• A. If the input includes an implicit invocation for a skill, the router pins the conversation to that skill.
• B. If the user is pinned to a skill and then enters something that doesn’t relate to that skill, the router automatically checks other skills for a match.
• C. The thresholds that determine whether context pinning will occur or not set at the skill level.
• D. For user input that includes an explicit invocation for a skill, but not intent-related utterance, the router pins the conversation to the skil
• E. The next utterance, the router pins the conversation to the skil
• F. The next utterance is assumed to be related to that skill.

Answer: D

NEW QUESTION 4
You want your skill to transfer conversations over to Oracle Service Cloud customer service representatives. Which type of channel do you create to enable the skill to do this?

• A. Applications
• B. System
• C. Agent Integrations
• D. Users

Answer: C

Explanation:
https://docs.oracle.com/en/solutions/handoff-skill-to-live-agent/transfer-users-skill-bot-live-agent1.html#GUID

NEW QUESTION 5
You are writing a dialog flow and you are at the end of the conversation. For the final state, you are not sure whether to use a return transition use a next transition that goes to the start of the dialog flow.
Which statement is true?

• A. The return transition goes to the start of the dialog flow and resets all variables, whereas next simply navigates.
• B. The next and return transitions are the same and you can use them interchangeably.
• C. The next transition automatically clears variables on navigation, whereas return doesn't.
• D. The next transition can only be used for forward navigation in the flow.

Answer: B

NEW QUESTION 6
What statement correctly describes the Authentication Service ion Oracle Digital Assistant?

• A. The Authentication Service authenticates users to Oracle Identity Cloud Servic
• B. It provides customizable login screens that are displayed in the context of a user-bot conversation.
• C. The Authentication Service holds the identity provider configuration that is used at run time in Oracle Digital Assistant to retrieve an access token that authorizes REST service calls.
• D. The Authentication Service authenticates Oracle Digital Assistant users to a social media identity provider (for example, Facebook) and associates social media accounts with accounts stored in the Oracle Identity Cloud Service.
• E. The Authentication Service allows bot designers to configure a custom webhook to authenticate and authorize users using the System.OauthAccountLink component.

Answer: D

NEW QUESTION 7
Which is a FALSE statement about empty transitions?

• A. Empty transitions can lead to unexpected navigation.
• B. You should define a next transition on every state.
• C. Empty transitions occur when using the next transition element.
• D. Avoiding empty transitions will prevent many unexpected dialog flows.

Answer: C

NEW QUESTION 8
The agentActions property in the System.Agentlnitiation component:

• A. Defines the states to which agents can optionally transfer a user when the agent ends the chat.
• B. Sets the message to be displayed when an agent is first connected to a chat session.
• C. Sets the message to be displayed if an agent refuses a chat request.
• D. Sets the agent's post-chat configuration (for example, "ready", "wrap", and so on).

Answer: A

NEW QUESTION 9
An input component references an entity-type variable from its variable property and does not have the maxPrompts property set. Which two statements describe valid options to help users deal with validation errors?

• A. You can use the alternatePrompt property for user input components to display alternative prompts.
• B. You can use the onlnvaliduserlnput property on the System.commonResponse component to conditionally show or hide UI controls.
• C. You can use the syste
• D. invaliduserinput?booiean expression to detect a previously failed input validation and display alternative prompts or additional UI controls.
• E. You can use the user input component's textReceived action transition to detect validation errors and to navigate to a state in the dialog flow.
• F. You can use the user input component's cancel action transition to navigate to a different state in the dialog flow, display a help message to the user, and navigate back into the dialog flow state that previously failed input validation.

Answer: BC

NEW QUESTION 10
Which statement about digital assistants is FALSE?

• A. A digital assistant can be used to manage a set of skills, including skills that you create yourself and skills that you have added from the Skill
• B. A digital assistant ensures that a user completes a conversation in one skill before allowing that user to trigger the intent of a different skill
• C. A digital assistant can communicate with customers through different messaging platforms.
• D. A connection to a back-end service is through a custom component that is used by a skill, rather than one that is used by a digital assistant.

Answer: B

NEW QUESTION 11
ting your skill with certain phrases, you notice that two intents within the skill consistently come out as the top two resolved ones and within a few points of each other.
Given the small and unpredictable nature of which intent was top, which strategy would be the easiest to employ to ensure that the user is able to choose the correct Intent?

• A. Keep adding training data until you get a predictable result every time.
• B. Change the Confidence Threshold during your testing until the correct intent always wins.
• C. For each intent, create an entity of phrases that are distinct to each intent, and add the appropriate entity to the corresponding intent.
• D. Change the Confidence Win Margin so that both intents are offered to the user.
• E. Change the Explicit Invocation Threshold to zero to ensure that the correct intent is picked up when the user mentions the name of the intent.

Answer: E

NEW QUESTION 12
What is the output of this code?

• A. The code will run into an infinite loop.
• B. Only first value - "One" will be printed.
• C. The code will fail to validate because |- is not a valid symbol.
• D. All the three values - "One." "Two." and "Three." will be printed.

Answer: B

NEW QUESTION 13
Examine the code snippet below:

Which two statement are true regarding the functionality of a composite bag referenced by the variable pizza?

• A. Any individual entity item can define its own maxPrompts to override the value in the dialog flow.
• B. The first time an incorrect value for an entity item is resolved, it will result in an error and transition to the state called maxError because cancelPolicy is set to immediate and this overrides the setting for maxPrompts.
• C. Each entity item in the composite bag will be prompted for a valid value three time
• D. After the last invalid input, the flow will navigate to a state called setPizzaDough.
• E. Each entity item in the composite bag will be prompted for a valid value three time
• F. After the last invalid input, the flow will navigate to a state called maxError.

Answer: A

NEW QUESTION 14
Which two statements about skills are true?

• A. Customers can only chat with skill when those skills managed by a digital assistant.
• B. Skills can access back-end services.
• C. Skills have dialog flows that you may configure to create conversation.
• D. Skills always use natural languages processing (NLP).

Answer: AB

NEW QUESTION 15
What happens after the skill output Welcome to our store’s chat botl’’ in this dialog flow/

• A. The skill goes to output2, outputs "You can ask me about what products we have in the store", and then returns control to the user.
• B. The skill displays "Welcome to our store's chat bot!" again.
• C. The skill returns control to the use
• D. After the user enters text, it goes to the intent state.
• E. The skill returns control to the use
• F. After the user enters text, it goes to output2 and outputs "You can ask me about what products we in the store."

Answer: A

NEW QUESTION 16
Error handlers can be defined in different locations with different scopes Which statement is FALSE regarding the placement of error handlers?

• A. An error handler can be defined globally for a skill using the defaultTransition error transition.
• B. An error handler can be defined as a transition on any dialog flow state in a skill.
• C. The system error handler is called in case of an error when no error handling is defined on the current dialog flow state or as a default transition.
• D. You can define a system-wide custom error handler on the digital assistant level.

Answer: A

NEW QUESTION 17
You have a digital assistant with a pizza skill. While ordering a pizza, the user triggers the digital assistant's Help system intent by entering "help". What is the default functionality of the digital assistant assuming no help functionality has been implemented in the pizza skill?

• A. The digital assistant displays a prompt and a card which can be configured to show examples of what the skill can do.
• B. Nothin
• C. You need to explicitly define a help state in the pizza skill.
• D. The digital assistant displays the information contained in the Description field of the skill.
• E. The digital assistant displays a dialog to confirm if the user wants hel
• F. If the user selects "yes", the skill returns to the system, intent and awaits user input.
• G. The current conversation stops and the skill returns to the system, intent and awaits user input.

Answer: D

NEW QUESTION 18
Which two statements describe what happens when a System.DatectLanguages component is used in a dialog flow?

• A. The system.DetectLanguage component sets the profile.languageTag variable to the language code of the detected user language.
• B. The syste
• C. DetectLanguage component sets the autoTranslate variable to the language code of the detected user language.
• D. A system.DetectLanguage component state causes an exception if no translation service is configured for a skill.
• E. The system.DetectLanguage component sets the profile.locale variable to the language code of the detected user language.
• F. The system.DetectLanguage component does not detect English because it is the default language.

Answer: AD

NEW QUESTION 19
Oracle Digital Assistant supports several messenger-specific channel types, such as iOS, Android, Web, and Facebook. If your messenger client is nc supported, what is the simplest way to connect your skill or digital assistant to the client?

• A. Use a custom component to extend a supported channel type.
• B. Implement the channel using a Webhook.
• C. You can't connect to a unsupported messenger clien
• D. You can only connect channels to the supported clients.
• E. Ensure that your skill only outputs text and not Images or visual components such as card
• F. Then use the standard Web channel, which you can use for text-only conversations.

Answer: B

NEW QUESTION 20
What happens if there is a system error and the state does not have an error action?

• A. The skill transitions to he state that is defined by the defaultTransitions error actio
• B. If there isn't one, then it outputs the Unexpected Error Prompt value.
• C. The skill transitions to the state that is defined by the next actio
• D. If there isn't one, then it transition to the defaultTransitions error action.
• E. The skill transitions to the state that is defined by the next action.. If there isn't one, then it transitions to the next state in the dialog flow.
• F. The skill outputs the Unexpected Error Prompt value and then transitions to the state that is defined by the defaultTransitionserror actio
• G. If there isn't one, then it ends the conversation.

Answer: C

NEW QUESTION 21
Which three statements are FALSE regarding entity resolution using a composite bag?

• A. You can define multiple prompts for each entity item in the composite bag.
• B. The composite bag will automatically resolve any entity values found in the initial user input.
• C. When a user inputs entity values, they can only be resolved in the order in which they are defined within the composite bag.
• D. Each entity item in the composite bag can have only one value.
• E. Every entity item in the composite bag must be prompted for and have a value entered.
• F. You can define validation code using Apache Freemarker for entity item values.

Answer: ACE

NEW QUESTION 22
Which statement is true regarding the digital assistant's Help system intent?

• A. You can define utterances that the digital assistant will recognize when the user is asking for help.
• B. The help intent cannot route the conversation to a specific state within a skill.
• C. The utterances for the help intent are predefined and cannot be changed.
• D. If the digital assistant recognizes the user is asking for help, it will automatically route the conversation to a skill called "Help".

Answer: B

NEW QUESTION 23
Which two statements about using the OAuth2 client credential grant type in Oracle Digital Assistant are correct?

• A. The OAuth2 client credential grant type does not require a bot user to authenticate and instead uses a shared clientld and secret.
• B. The user must be logged in to an identity service provider using his or her username and password to obtain a client credential access token
• C. You use the Oracle Digital Assistant Authentication Service with the syste
• D. 0Auth2client component to obtain a client credential access token.
• E. The client credential grant type requires the system.OAuth2AccountLink component to obtain a token that propagates a user's identity between distributed systems.
• F. The OAuth2 client credential grant type uses the syste
• G. Webview built-in component to perform social media login.

Answer: AC

NEW QUESTION 24
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