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NEW QUESTION 1
An engineer must ensure that user data is maintained in lightweight directory access protocol and copied to Cisco Unity Connection, but Cisco Unity Connection-specific data is locally maintained in the Cisco Unity Connection database. Which user creation option accomplishes this task?
- A. bulk administration
- B. import from CUCM via AXL
- C. import from LDAP
- D. manual creation
Answer: A
Explanation:
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/11x/administration/guide/b_cucsag/b_cucsag
NEW QUESTION 2
Several users in the same Call Manager group reported that they receive a fast busy tone when they go off hook. They reported that the issue went away after a few minutes. Where should the voice systems administrator begin troubleshooting?
- A. SIP gateway
- B. Cisco Unified Communications Manager subscriber
- C. network cable
- D. 7945 IP phone
Answer: B
NEW QUESTION 3
An administrator wants to verify that a new PRI is properly connected to the PSTN status. Which Layer 2 status should be seen?
- A. MULTIPLE_FRAME_ESTABLISHED
- B. TEI_ASSIGNED
- C. LINK_UP
- D. CONTROLLER_UP
Answer: A
NEW QUESTION 4
An engineer is configuring a new directory number in the Call Manager Which field is responsible for incoming calls
- A. Route Partition
- B. Private Line Automatic Ringdown
- C. Calling Search Space
- D. External Call Control Profile
Answer: B
NEW QUESTION 5
An end user has made more attempts to log in than allowed, using the wrong voice-mail pin. The user has been locked out. Which submenu does an administrator select to unlock the pin?
- A. Change password
- B. Password settings
- C. Message settings
- D. Mailbox
Answer: B
NEW QUESTION 6
Drag and drop the output from the left onto the correct report on the right. Select and Place:
- A. Mastered
- B. Not Mastered
Answer: A
Explanation: 
NEW QUESTION 7
Which client supports Cisco Unified Presence?
- A. Jabber
- B. Lync
- C. Skype
- D. Quip
Answer: A
NEW QUESTION 8
An engineer is configuring the Cisco Unified Communications Manager disaster recovery system. Which two statements about the disaster recovery system are true? (Choose two.)
- A. It requires the use of schedules for backups.
- B. Backup files are encrypted using the cluster security password.
- C. If the backup device is listed in a backup schedule, it cannot be manually deleted.
- D. If the backup does not complete within 40 hours, the backup times out.
- E. Archiving backups to tape drives is supported.
Answer: BC
NEW QUESTION 9
An engineer receives a report regarding choppy voice quality on a call. The user does not remember the details of the call time or the numbers that were dialed. What should the engineer implement to assist in identifying future issues?
- A. Cisco Quality Report Tool
- B. Cisco Unified SRST
- C. Cisco Unified RTMT
- D. Cisco AXL
Answer: A
NEW QUESTION 10
An entire department is reporting frequent calls with poor voice quality. Which fault domain should be investigated first?
- A. IP phone
- B. Cisco Unified Communications Manager Media Resources
- C. Cisco Unified Communications Manager SIP Trunks
- D. network routers and switches
Answer: D
NEW QUESTION 11
Which Cisco Unified Communications Manager system report shows high and low call volume patterns?
- A. CAR report
- B. QoS by Gateway
- C. QoS by call types
- D. Traffic summary
- E. Traffic summary by extension
Answer: D
NEW QUESTION 12
Which two choices best describe call signaling and media flows? (Choose two.)
- A. a process used to connect two parties calling
- B. audio or video or both transferred between two parties during conversation
- C. protocol for end-to-end users
- D. a flow of audio and instant messaging
- E. all call control signals being delivered through a channel
- F. data telephony, over a data network such as the Internet
Answer: AB
NEW QUESTION 13
A voice admin is trying to help a user to remotely change the call forward busy settings for a directory number. Which option shows how to make this change remotely?
- A. Log in to https://<ipaddressofpublisher>/ucmuser > general settings.
- B. Log in to https://<ipaddressofpublisher>/ucmuser > phone > phone settings.
- C. Log in to https://<ipaddressofpublisher>/ucmuser > phone > call forwarding > advanced calling rules.
- D. Log in to https://<ipaddressofpublisher>/ucmuser > voicemail.
Answer: C
NEW QUESTION 14
Which two directory services are supported by Cisco Unified Communications Manager for Lightweight Directory Access Protocol integration? (Choose two.)
- A. Windows Active Directory 2008
- B. Novell eDirectory
- C. iPlanet Directory Server 4.0
- D. Sun ONE Directory Server
- E. Open Lightweight Directory Access Protocol 2.1
Answer: AD
NEW QUESTION 15
Which type of signaling does desktop control mode use to control a desk phone?
- A. CTIQBE
- B. SIP
- C. XMPP
- D. SCCP
Answer: A
NEW QUESTION 16
In Cisco Unified Communications Manager Native Presence, what two things is a watcher monitoring in real time? (Choose two.)
- A. registration status of a specific IP phone
- B. registration status of the hunt group
- C. registration status of the MGCP gateway
- D. registration status of Cisco Extension Mobility of the IP phone
- E. status of a registered directory number
Answer: AE
NEW QUESTION 17
Use the router console to view the configuration and answer the question.

When a call is placed from the Branch Router phone to the PSTN number of 914085551212, the call is failing. What dial-peer is supposed to be used and why is the call failing? Select 2 (two)
- A. dial-peer voice 910 pots
- B. dial-peer voice 9 pots
- C. dial-peer voice 9001 voip
- D. destination pattern is incorrect
- E. prefix is missing from the dial-peer
- F. the port assignment is incorrect in the dial-peer
- G. the port number is missing in the dial-peer
Answer: BF
Explanation:
The dial 9, 910, and 9001 dial peer configurations are shown below:
Here we see that dial peer 9 and 910 match the same destination pattern, but 9 will be used first. However, the port used should be 0/0/0:15 not 0/0/0:12.
NEW QUESTION 18
- A. Mastered
- B. Not Mastered
Answer: A
Explanation: 
NEW QUESTION 19
An administrator must keep CDR data for a longer period of time and wants to modify the configured value of the CDR/CMR Files Presentation Duration Days). Which menu options does the engineer navigate?
- A. Unified CM Administration > System > Enterprise Parameters
- B. Unified Serviceability > Tools > Serviceability Reports Archive
- C. Unified CM Administration > Call Routing > Route Plan Report
- D. Unified Serviceability > Tools > CDR Management
Answer: A
NEW QUESTION 20
Which two tools can be used to measure the quality of a VoIP call? (Choose two.)
- A. QoS configuration tool
- B. mean opinion score tool
- C. bulk administration tool
- D. jitter compensation tool
- E. rFactor tool
Answer: BE
NEW QUESTION 21
Which three features of the Cisco Unified Attendant Console can a user use to streamline the company telephony communications? (Choose three.)
- A. promotes a phone call into a video call
- B. uses presence status to determine availability
- C. reverts back to operator a transferred call
- D. provides a conference call with up to 10 participants
- E. provides call detail records reports to upper management
- F. defines operator working hours and automatically redirect calls
Answer: BCF
NEW QUESTION 22
Which two profile types are needed to enable a user for IM and Presence? (Choose two.)
- A. Cisco Unified Communications Service
- B. voicemail profile
- C. Jabber profile
- D. device profile
- E. network access profile
- F. service profile
Answer: AF
NEW QUESTION 23
An engineer is adding user accounts to Cisco Unity Connection and needs to limit the maximum length of messages. Which attribute defines this limit when adding new accounts?
- A. user mailbox store
- B. user roles
- C. user templates
- D. user CoS
Answer: D
NEW QUESTION 24
An engineer receives a report that Cisco Unified Communications Manager is not responding. The engineer needs to use RTMT to check errors. Which menu path should the engineer follow to install RTMT?
- A. System Settings > Plugins > RTMT
- B. Unified Communications Serviceability > Downloads > RTMT
- C. Application > Plugins > RTMT
- D. System > Plugins > RTMT
Answer: C
NEW QUESTION 25
Which transport layer protocol is used when a Cisco Unified Presence client is searching for a contact in directory?
- A. TCP
- B. UDP
- C. IMAP
- D. HTTP
Answer: A
NEW QUESTION 26
What are three ways for an administrator to create users in Cisco Unity Connection? (Choose three.)
- A. use the Bulk Administration Tool
- B. import from Cisco Unified Communications Manager Express
- C. import from a Microsoft Word document
- D. import from an Adobe PDF document
- E. use manual creation
- F. import from a Microsoft Outlook contacts list
- G. import from LDAP
Answer: ABG
NEW QUESTION 27
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