Top Tips Of Renovate Education-Cloud-Consultant Answers

NEW QUESTION 1
A university is interested in the Student Success Hub Tableau Accelerator. Which object should the consultant recommend to ensure there is data?

• A. Behavior Incident
• B. Appointment Attendee
• C. Availability Topic

Answer: B

Explanation:
The Appointment Attendee object in Student Success Hub is used to track the students and support staff who attend an appointment1. The Student Success Hub Tableau Accelerator uses data from this object, along with other objects such as Alert, Appointment, Case, Contact, Course Connection, Course Offering, Program Enrollment, Term, and User, to create visualizations of student and support staff data2. The Behavior Incident object is not part of Student Success Hub or the Tableau Accelerator. The Availability Topic object is used to categorize the availability of support staff for appointments1, but it is not used by
the Tableau Accelerator. References:
✑ 1: EDA Object Reference - Salesforce3
✑ 2: Analyze Student Success Data with the Tableau Accelerator - Salesforce4

NEW QUESTION 2
A help desk at a large university wants to track and measure average resolution times and escalations associated with student requests for password resets.
Which solution should a consultant recommend?

• A. Salesforce Identity
• B. Digital Engagement
• C. Einstein Next Best Action
• D. Service Cloud

Answer: D

Explanation:
Service Cloud is a solution that the consultant can recommend to track and measure average resolution times and escalations associated with student requests for password resets. Service Cloud allows the help desk to create, manage, and resolve cases that represent student issues or problems. Service Cloud also provides reports and dashboards that show key metrics such as resolution time, escalation rate, and customer satisfaction. Salesforce Identity, Digital Engagement, and Einstein Next Best Action are not solutions that can track and measure average resolution times and escalations associated with student requests for password resets. References:
✑ https://www.salesforce.com/products/service-cloud/overview/
✑ https://trailhead.salesforce.com/en/content/learn/modules/service_cloud_basics

NEW QUESTION 3
A university plans to implement Salesforce. The project lead is drafting a communication plan and has asked the consultant to provide examples of communications to send after implementation.
Which communication example should a consultant recommend?

• A. User contest
• B. Teaser email
• C. Project sponsor profile

Answer: A

Explanation:
User contest and post go-live recap are two communication examples that the consultant can recommend to send after implementation. User contest is a type of communication that encourages users to participate in a competition or a challenge related to using Salesforce, such as completing a certain number of tasks, earning badges on Trailhead, or submitting feedback or ideas. User contest can help increase user engagement, adoption, and satisfaction with Salesforce. Post go-live recap is a type of communication that summarizes the results and outcomes of the implementation project, such as key achievements, lessons learned, success stories, or next steps. Post go-live recap can help celebrate the project completion, acknowledge the project team and stakeholders, and provide guidance for future improvements. Teaser email and project sponsor profile are two communication examples that the consultant can recommend to send before implementation. References:
✑ https://www.salesforce.org/wp-content/uploads/2019/03/Education_Cloud_COE_Guide.pdf
✑ https://trailhead.salesforce.com/en/content/learn/modules/change_management/ch ange_management_communicate

NEW QUESTION 4
A business school plans a phased Salesforce implementation for its MBA program, Executive Education, Career Advising, and ..
* Executive Education data is largely managed in its own system
* The MBA program is managed in a custom admission system that is integrated will the student information System (SIS)
* Career Advising and Alumni Relations share systems with other university departments
* The consultant has recommended a ??crawl, walk, run?? strategy
Which department should the consultant recommend for the initial ??crawl?? phase?

• A. Career Advising
• B. Executive Education
• C. MBA program

Answer: C

Explanation:
The MBA program is the best candidate for the initial ??crawl?? phase because it already has a custom admission system that is integrated with the SIS, which can be leveraged for Salesforce implementation. Executive Education data is largely managed in its own system, which may require more complex integration or migration. Career Advising and Alumni Relations share systems with other university departments, which may involve more stakeholders and dependencies. References:
✑ https://trailhead.salesforce.com/en/content/learn/modules/education-cloud-basics/education-cloud-implementation
✑ https://trailhead.salesforce.com/en/content/learn/modules/education-cloud-basics/education-cloud-integrations

NEW QUESTION 5
A consultant is considering disabling certain configurations to optimize the data import of a large volume of student records into a university??s Salesforce environment with the Education Data.
Which configuration should the consultant retain during the data import?

• A. Workflow rules
• B. Sharing rules
• C. Role hierarchy

Answer: B

Explanation:
The consultant should retain sharing rules during the data import because they control the access and visibility of records based on criteria such as record ownership, role hierarchy, or field values. Disabling sharing rules may cause data security or privacy issues. Workflow rules and role hierarchy are configurations that can be disabled during the data import to improve performance and avoid errors or conflicts. References:
✑ https://help.salesforce.com/s/articleView?id=sf.data_loader_disable_triggers_workflow.htm&type=5
✑ https://help.salesforce.com/s/articleView?id=sf.data_loader_sharing_rules.htm&typ e=5

NEW QUESTION 6
A college wants to extend its existing Education Data Architecture org to support the Advancement department's fundraising needs.
What should the consultant recommend to meet the requirement?

• A. Gift Entry Manager
• B. Nonprofit Success Pack
• C. Giving Pages
• D. Elevate

Answer: B

Explanation:
Nonprofit Success Pack (NPSP) is a solution that the consultant can recommend to meet the requirement of extending EDA org to support fundraising needs. NPSP is built on top of EDA and provides features such as donations management, gift processing, donor engagement, and reporting. Gift Entry Manager, Giving Pages, and Elevate are not solutions that can extend EDA org to support fundraising needs, but rather tools that can work with NPSP to enhance the fundraising experience. References:
✑ https://www.salesforce.org/education/education-cloud-for-advancement/
✑ https://www.salesforce.org/nonprofit/nonprofit-success-pack/

NEW QUESTION 7
The advancement team uses Salesforce for its fundraising operations. The team wants a tool to help determine whether they will meet the campaign goal.
Which analytics tool should the consultant recommend?

• A. Einstein Prediction Builder
• B. Campaign Influence
• C. Tableau Prep Conductor

Answer: A

Explanation:
The consultant should recommend Einstein Prediction Builder for the advancement team to create a tool that helps determine whether they will meet the campaign goal. Einstein Prediction Builder allows users to create custom predictions based on their Salesforce data, such as predicting the likelihood of a donor giving a certain amount or reaching a certain level of engagement. Campaign Influence is a feature that tracks how campaigns influence opportunities, not campaign goals. Tableau Prep Conductor is a tool that automates and schedules data preparation flows, not predictions. References:
✑ https://help.salesforce.com/s/articleView?id=sf.bi_einstein_prediction_builder.htm&type=5
✑ https://help.salesforce.com/s/articleView?id=sf.campaigns_influence.htm&type=5
✑ https://help.tableau.com/current/prep/en-us/prep_conductor.htm

NEW QUESTION 8
Which best practice should a consultant recommend to promote utilization of Salesforce in an Education Cloud deployment?

• A. Use Chatter to publicly recognize early adopters.
• B. Send a sponsor engagement communication.
• C. Enable Salesforce Celebration in Path.
• D. Create a Slack group on the day of deployment.

Answer: A

Explanation:
Chatter is a collaboration tool that allows users to share information, files, and feedback with each other. It can also be used to publicly recognize and reward early adopters who are using Salesforce effectively and demonstrating best practices. This can help motivate other users to adopt Salesforce and increase their engagement and productivity. Chatter can also facilitate peer-to-peer learning and support among users, as well as provide feedback and insights to the project team and sponsors. References:
✑ Education Cloud Basics - Unit 5: Drive Adoption and Measure Success
✑ Salesforce Help: Chatter Overview

NEW QUESTION 9
An Advancement office is evaluating the automation capabilities of the Education Data Architecture (EDA). The office needs to be able to identify inactive addresses and have them sync to the contact record.
How should the consultant meet this requirement?

• A. Set the inactive address on the Contact record through integration.
• B. Select the "Inactive" checkbox on the Address record.
• C. Develop a custom trigger to update the Contact record.

Answer: B

Explanation:
The Education Data Architecture (EDA) provides a feature to track and manage multiple addresses for contacts and accounts using the Address object1. The Address object has a field called ??Inactive?? that indicates whether the address is currently in use or not2. By selecting the ??Inactive?? checkbox on the Address record, the consultant can mark the address as inactive and have it sync to the contact record. The contact record will then show the inactive address in the Mailing Address field, with a strike-through line to indicate that it is no longer valid3.
Setting the inactive address on the contact record through integration is not a recommended solution, as it would bypass the EDA address management feature and create inconsistency between the contact and address records. Developing a custom trigger to update the contact record is also not necessary, as EDA already provides a built- in mechanism to handle inactive addresses using the Address object.
References:
✑ 1: Understand Addresses in EDA - Salesforce
✑ 2: EDA Object Reference - Salesforce
✑ 3: Manage Simple Changes to Address Records - Salesforce

NEW QUESTION 10
A private school wants to use Salesforce to manage students, their parents, staff operations, and fundraising. The school wants to use the Education Data Architecture (EDA) and to create Giving Pages.
What is a compatibility consideration the consultant should discuss with the school?

• A. Accounting Subledger is installed.
• B. Elevate is incompatible with Advisor Link.
• C. Gift Entry Manager is required.
• D. Person Accounts must be enabled.

Answer: D

Explanation:
he consultant should discuss with the school that Person Accounts must be enabled as a compatibility consideration for using EDA and creating Giving Pages. Person Accounts are a feature that allows users to store information about individual people who are not associated with an Account, such as donors or applicants. Person Accounts are required for using EDA and creating Giving Pages, because they enable users to track donations and payments from individual donors. Accounting Subledger is not installed, but rather purchased separately. Elevate is not incompatible with Advisor Link, but rather integrates with it. Gift Entry Manager is not required, but rather optional. References:
✑ https://help.salesforce.com/s/articleView?id=sf.accounts_person_behavior.htm&type=5
✑ https://www.salesforce.org/wp-content/uploads/2020/08/Elevate-and-Giving- Pages.pdf

NEW QUESTION 11
The Director of Advising wants to understand what students say are the most common reasons for scheduling advising appointments.
What should the consultant include in a report to meet the requirement?

• A. Case Reason
• B. Appointment Topic
• C. Alert Reason

Answer: B

Explanation:
✑ Understanding Student Advising Reasons:
✑ Reporting on Appointment Topics:
✑ Steps to Create the Report: References:
✑ Salesforce Documentation: Creating Reports and Dashboards

NEW QUESTION 12
A university's IT department and its consultant are integrating data from the Student Information System (SIS) to the Education Data Architecture (EDA). Advisors need to see a student's primary course of study.
Which object in EDA indicate a student's major?

• A. Education History
• B. Relationship
• C. Program Plan Requirement
• D. Program Enrollment

Answer: D

Explanation:
Program Enrollment is an object in EDA that indicates a student??s primary course of study or major. Program Enrollment is an object that represents a junction between a Contact and a Program Plan. Program Enrollment can be used to track various information about a student??s course of study, such as status, start date, end date, or level. The consultant can create a Program Enrollment record for each student and associate it with their primary course of study or major. Education History, Relationship, and Program Plan Requirement are not objects in EDA that indicate a student??s primary course of study or major. References:
✑ https://powerofus.force.com/s/article/EDA-Program-Enrollments
✑ https://powerofus.force.com/s/article/EDA-Program-Enrollments-Create

NEW QUESTION 13
Which metric should the consultant recommend to determine whether the Implementation project is successful?

• A. Volume of emails to the office
• B. Percentage of staff logins each month
• C. Number of student phone inquiries

Answer: B

Explanation:
✑ Measuring Implementation Success:
✑ Why Percentage of Staff Logins:
✑ How to Track:
✑ Steps to Implement:
References:
✑ Salesforce Documentation: User Login History
✑ Salesforce Help: Creating Reports and Dashboards

NEW QUESTION 14
A consultant needs to import a large volume of records into a university's Salesforce production environment that has the Education Data Architecture (EDA). The import file already defines Account and Address information. The university's environment has a private sharing model and several sharing rules.
Which of these temporary actions should the consultant take before importing the data?

• A. Disable sharing rules using TDTM.
• B. Change the account model to Household.
• C. Disable unnecessary code using Table-Driven Trigger Management (TDTM).

Answer: C

Explanation:
TDTM is a feature of EDA that allows you to manage the automation and custom logic that runs when data is inserted, updated, or deleted. By disabling unnecessary code, such as trigger handlers or validation rules, you can improve the performance and speed of the data import, avoid errors or unwanted data creation, and reduce the risk of hitting governor limits12.
Disabling sharing rules using TDTM is not a recommended action, because sharing rules are not controlled by TDTM, but by the Salesforce security model. Sharing rules are used to grant additional access to records based on criteria or ownership. Disabling them may affect the visibility and accessibility of the imported data for the users34.
Changing the account model to Household is not a necessary action, because the account model is a preference that depends on how the university wants to organize its contacts and accounts. EDA supports both the Administrative and Household account models, and the import file already defines the Account information. Changing the account model may cause data loss or duplication, and require additional configuration and mapping5 .

NEW QUESTION 15
A university providers corporate training options to local businesses. The university wants to offer a seamless experience to students and allow them to select and purchase available courses.
Which solution should the consultant recommend to meet the requirement?

• A. Salesforce CPQ
• B. Financial Service Cloud
• C. Salesforce File
• D. A third-party app

Answer: D

Explanation:
A third-party app is a solution that the consultant can recommend to meet the requirement of offering a seamless experience to students and allowing them to select and purchase available courses. A third-party app is an application that provides additional features and solutions for Salesforce. There are many third-party apps on the AppExchange that offer e-commerce and online learning capabilities, such as course catalog, shopping cart, payment processing, and course delivery. The consultant can help the university choose an app that meets their needs and budget. Salesforce CPQ, Financial Service Cloud, and Salesforce Files are not solutions that can offer a seamless experience to students and allow them to select and purchase available courses. References:
✑ https://appexchange.salesforce.com/appxStore?type=App&keyword=e-commerce
✑ https://appexchange.salesforce.com/appxStore?type=App&keyword=online%20lea rning

NEW QUESTION 16
A primary school will implement Student Success Hub to support student needs from K-12. The school primarily needs to track students' families and communicate with the parents on issues.
Which default account model should the consultant recommend?

• A. Standard Account Model
• B. Household Account Model
• C. Administrative Account Model

Answer: B

Explanation:
The Household Account Model in EDA creates one account for each household and associates multiple contacts with that account. This model is suitable for tracking students?? families and communicating with the parents on issues. The Household Account Model also provides features such as automatic household naming, address management, and rollup fields. The consultant should recommend this model for the primary school that will implement Student Success Hub. References: [Salesforce Education Cloud Academy: Consultant Fundamentals], [EDA Account Models]

NEW QUESTION 17
The IT department is determining its integration needs between a Salesforce implementation, its Student Information System (SIS), and its housing system. All students contact information is sourced in the SIS. Students are required to report on-campus and off-campus housing mailing information into the SIS.
What is the integration direction between the systems?

• A. One-way integration with Salesforce to the housing system
• B. One-way integration with the housing system to Salesforce
• C. One-way integration with to the SIS to Salesforce
• D. One-way integration with Salesforce to the SIS

Answer: C

Explanation:
The integration direction between the systems is one-way integration from the SIS to Salesforce for the IT department that is determining its integration needs between a Salesforce implementation, its SIS, and its housing system. One-way integration is a type of integration that allows data to flow in one direction from a source system to a destination system. The SIS is the source system and Salesforce is the destination system for the contact information and the housing mailing information of the students. The IT department should set up a one-way integration from the SIS to Salesforce to ensure that the data is consistent and accurate in both systems. One-way integration with Salesforce to the housing system, one-way integration with the housing system to Salesforce, or one- way integration with Salesforce to the SIS are not correct integration directions between the systems. References:
✑ https://trailhead.salesforce.com/en/content/learn/modules/api_basics/api_basics_introduction
✑ https://www.salesforce.org/wp- content/uploads/2019/03/Education_Cloud_COE_Guide.pdf

NEW QUESTION 18
A university wants a Salesforce solution that manages student applications and application reviewer assignments.
Which solution should the consultant recommend?

• A. Program Management Module
• B. Case Management
• C. Admissions Connect
• D. Student Success Hub

Answer: C

Explanation:
Admissions Connect is a solution that the consultant can recommend to meet the requirement of managing student applications and application reviewer assignments. Admissions Connect is a solution that extends EDA to meet the needs of higher education admissions and enrollment. Admissions Connect provides features such as online application management, application review, decision delivery, and reviewer assignments. The consultant can help the university configure and customize Admissions Connect to support their recruitment and admissions processes. Program Management Module, Case Management, and Student Success Hub are not solutions that can manage student applications and application reviewer assignments. References:
✑ https://www.salesforce.org/products/admissions-connect/overview/
✑ https://trailhead.salesforce.com/en/content/learn/modules/admissions-connect- basics

NEW QUESTION 19
An elementary school plans to implement the K-12 Architecture Kit in a new org. The school wants to be able to send SMS messages to parents.
Which solution should the consultant recommend to meet the requirement?

• A. Marketing Cloud
• B. App on the AppExchange
• C. Education Data Architecture

Answer: B

Explanation:
The K-12 Architecture Kit does not have a native feature to send SMS messages to parents. However, there are several apps on the AppExchange that can provide this functionality, such as Mogli SMS1, SMS Magic, or Twilio for Salesforce. These apps can integrate with Salesforce and allow users to send and receive SMS messages from within the platform. The consultant should recommend the school to explore the available apps on the AppExchange and choose the one that best suits their needs and budget.
Marketing Cloud is a Salesforce solution that provides digital marketing tools, such as email, mobile, social, and web. Marketing Cloud can also send SMS messages to contacts, but it is a more complex and expensive solution than an app on the AppExchange. Marketing Cloud may not be necessary for the school??s requirement of sending simple SMS messages to parents. Education Data Architecture (EDA) is a Salesforce solution that provides a flexible data architecture for educational institutions. EDA does not have a native feature to send SMS messages either.
References:
✑ 1: 7 obstacles & text messaging solutions for K-12 school ?? - Mogli1
✑ : SMS-Magic Converse Text Messaging - AppExchange
✑ : Twilio for Salesforce - AppExchange
✑ : Marketing Cloud Overview - Salesforce
✑ : Education Data Architecture Overview - Salesforce

NEW QUESTION 20
A college needs to extend capabilities of its existing Salesforce environment that uses the Education Data Architecture (EDA). The college want to ensure that any future apps and configurations are compatible and support the Table Driven Trigger Management (TDTM) Functionality.

• A. Use the yaml file from Salesforce.org GitHub.
• B. Use a Salesforce.org community solution.
• C. Use third-party apps that are powered by EDA.
• D. Use third-party apps that are EDA ready.

Answer: D

Explanation:
The consultant should advise the college to use third-party apps that are EDA ready, because this can ensure that any future apps and configurations are compatible and support the Table Driven Trigger Management (TDTM) functionality. EDA ready apps are apps that have been certified by Salesforce.org as compatible with EDA and its features, such as TDTM. TDTM is a feature that allows users to customize the behavior of EDA triggers and disable or enable them as needed. EDA ready apps can help the college extend the capabilities of their existing Salesforce environment without compromising the functionality or performance of EDA. Using the yaml file from Salesforce.org GitHub, using a Salesforce.org community solution, or using third-party apps that are powered by EDA are not advice that the consultant should give to the college. References:
✑ https://powerofus.force.com/s/article/EDA-Certified-Apps
✑ https://powerofus.force.com/s/article/EDA-TDTM

NEW QUESTION 21
......