Cisco 810-440 Exam Questions and Answers 2021

NEW QUESTION 1
Which three options are skills that business development teams should develop for outcome- based selling? (Choose three.)

• A. negotiation and communication
• B. transformative networking mindset
• C. outcome-based mindset
• D. lateral thinking
• E. critical thinking
• F. conflict management and resolution

Answer: ABC

NEW QUESTION 2
Which option is the most effective way to use best practices or scenarios during the selling process?

• A. in use cases that are relevant to the customer
• B. in business cases used previously
• C. in customer briefing documents
• D. in customer benefits statements

Answer: A

NEW QUESTION 3
Which four options are components of the Seven Elements framework? (Choose four.)

• A. Commitment
• B. Relationship & Distribution
• C. Relationship & Communications
• D. Best Alternative
• E. Interests, Agenda & Normative
• F. Interests, Options & Legitimacy
• G. Alternatives, Opportunities & Legitimacy

Answer: ACDF

NEW QUESTION 4
Which two options comprise information you need to achieve successful outcome-based sales? (Choose two.)

• A. How stakeholders receive information and what information they want to receive.
• B. What information is communicated to stakeholders in a timely fashion.
• C. The stakeholder influencers, decision makers, and participating individuals throughout the process.
• D. The degree of affinity stakeholders have related to risk.

Answer: AC

NEW QUESTION 5
Which statement is true?

• A. A view can be generic and stored in libraries for later reuse.
• B. A viewpoint is the perspective of an individual user.
• C. Some views do not have associated viewpoints.
• D. A view is perspective of an individual user.

Answer: D

NEW QUESTION 6
Which three options are perspectives of the customer needs? (Choose three.)

• A. Functional Area Management
• B. Finding Investors
• C. Technical Professionals
• D. Executive Management
• E. Strategic Executives
• F. Operative Professionals

Answer: ACD

NEW QUESTION 7
RACI model aids can be used to understand specific aspects of stakeholders' involvement in businesses. What does RACI stand for?

• A. Responsible, Accountable, Consulted, Informed
• B. Reconciler, Accountable, Consulted, Independent
• C. Responsible, Assertive, Consulted, Informed
• D. Reconciler, Assertive, Consulted, Informed
• E. Responsible, Accountable, Consulted, Influenced

Answer: A

NEW QUESTION 8
Which two examples are indirect financial benefits? (Choose two.)

• A. increased customer satisfaction
• B. increased operational expenditures
• C. increased process efficiency
• D. decreased capital expenditures
• E. decreased total cost of ownership

Answer: AC

NEW QUESTION 9
Which benefit of the Information Technology Infrastructure Library is true?

• A. predictable and consistent process
• B. increased transparency of accountability, and informed delegation of authority
• C. obtain ISO 9001 compliance
• D. value creation through monitoring, measuring, evaluation, and feedback

Answer: A

NEW QUESTION 10
Who is responsible for leading a business architecture engagement with the customer?

• A. account team (account manager, engineer)
• B. business architect
• C. services team
• D. technology specialists
• E. sales leadership

Answer: B

NEW QUESTION 11
Which two customer benefits of a Cisco Business Architecture engagement are true? (Choose two.)

• A. It increases IT complexity.
• B. It associates business value with defined business outcomes.
• C. It ensures that solutions are aligned with long-term business strategy
• D. It increases technology spend.
• E. It provides a technology-centric approach to business problems.

Answer: BC

NEW QUESTION 12
Which type of organizational goals do key performance indicators measure?

• A. tactical
• B. financial
• C. strategic
• D. technological

Answer: A

NEW QUESTION 13
According to Cisco and related to customers, which is the one and only outstanding reason and justification for business outcome-based sales approach?

• A. Executives are interested in satisfying customers' needs and requirements.
• B. Managers and supervisors are committed to close the quality of service gap.
• C. Stakeholders are interested in being considered when developing and accessing business outcomes.
• D. Customers are interested in solutions and services that result in measurable outcomes.

Answer: D

NEW QUESTION 14
Cisco solutions and services are related to every kind of outcomes. Which is the goal of business outcomes?

• A. To enable CXOs or Line of Business leaders to grow revenues, lower operating costs and achieve strategic business objectives
• B. To help customers establish new technology or evolve current functionality
• C. To help customers operate, manage and optimize technology environment more effectively
• D. To take advantage of new technology to increase business relevance

Answer: A

NEW QUESTION 15
What is a primary benefit of asking QUESTION NO:s to stakeholders who do not have strong decision authority over project funding, but who do have relevant experience?

• A. It shows them that you are interested in their opinions.
• B. The more data, the better.
• C. It can find requirements or opportunities that are relevant to future discussions.
• D. It shows the decision makers you are taking the initiative to get input from people that they might not have identified for interviews.

Answer: C

NEW QUESTION 16
Which one of the following solutions enables business outcomes in the manufacturing industry?

• A. Remote Expert
• B. Advanced Routing
• C. Service Provider Network Infrastructure
• D. Plant Floor Control Network
• E. Multilayer Switching

Answer: C

NEW QUESTION 17
How does an open plan volume licensing model works?

• A. It does not specify individual users, so any user can access the service.
• B. It provides the organization with an agreed number of users.
• C. The costs are directly related to usage, not quantity of users.
• D. The enterprise pays as it acquires services.

Answer: D

NEW QUESTION 18
Which option is the outcome when you compare the current state of technology with the capabilities of emerging technologies?

• A. Create a plan to migrate using cloud technologies.
• B. Identify gaps that provide opportunities for new services and solutions.
• C. Identify gaps for upgrading Cisco products.
• D. Identify the new stakeholders.

Answer: B

NEW QUESTION 19
During which Cisco Business Architecture phase does Information Technology Infrastructure Library® become relevant?

• A. develop and verify
• B. customer knowledge
• C. deploy and measure
• D. customer commit
• E. research and analyze

Answer: C

NEW QUESTION 20
When selling outcomes, which three knowledge areas should sales professionals develop? (Choose three.)

• A. Portfolio selling
• B. Emerging technology trends
• C. Stakeholder management
• D. Sales enablement
• E. Customer advocacy
• F. Cisco partner ecosystem portfolio

Answer: BCD