Cisco 810-440 Exam Questions 2021

NEW QUESTION 1
When selling business outcomes, which two options are key points/ factors related to what the customer wants to achieve must be considered? (Choose two.)

• A. What the business priorities and strategies are.
• B. What the Critical Set of Factors and Key Performance Indicators are.
• C. What the mindset of customers is.
• D. What the business priorities and goals are.
• E. What the Critical Success Factors and Key Performance Indicators are.

Answer: DE

NEW QUESTION 2
When uncovering information about the customer, which method can provide a higher volume of data points efficiently?

• A. workshop
• B. focus group
• C. survey
• D. interview

Answer: C

NEW QUESTION 3
Which two options are part of customer relationship management? (Choose two.)

• A. Developing market research.
• B. Moving the customer towards positive decisions about IT investments and initiatives
• C. Classifying customer segments.
• D. Identifying key stakeholders.

Answer: BD

NEW QUESTION 4
Which consumption model provides the organization with an agreed-upon number of authorized users?

• A. Per-seat licensing
• B. Concurrent-use licensing
• C. Volume licensing
• D. Pay As You Go

Answer: A

NEW QUESTION 5
The customer mindset across verticals is changing as they become more aware of technology solutions and their influence on the organization. Which three options are characteristics of this customer mindset? (Choose three.)

• A. Perspective towards technology services and solutions is same across industry verticals
• B. Less loyal to a specific vendor due to technology as a commodity and availability of service solutions
• C. Expect providers to sell products and contracts
• D. Expect measurable value in terms of business outcomes
• E. Have a greater understanding of the competitive market and service and solution providers

Answer: BDE

NEW QUESTION 6
Which three options are considerations you have to take into account when communicating the business outcomes story? (Choose three.)

• A. Be aware of people's time and length of presentation.
• B. Organize the presentation so that the message is clear and key points emerge early.
• C. Prepare carefully the agenda and the objectives definitions.
• D. Use the right verbal and corporate language.
• E. Know your audience and what is of interest to them.

Answer: ABE

NEW QUESTION 7
Which are the four types of requirements for aligning outcomes to business needs?

• A. Business, Functional, Strategic, Tactical
• B. Strategic, Tactical, Operational, Procedural
• C. Functional, Operational, Administrative, Strategic
• D. Business, Technical, Functional, Transitional

Answer: D

NEW QUESTION 8
Refer to the exhibit.

Drag and drop the five phases of the customer journey from the left into the correct order on the right.

Answer:

Explanation:

NEW QUESTION 9
Which two options are features of Cisco Sales Connect? (Choose two.)

• A. Ability to create personalized "briefcases" of content that you can save once, and access from anydevice.
• B. Single place to find business proposals and instructor led training related to Cisco Partners.
• C. Access to kits of bundled content including IOS images and more.
• D. Trusted, up-to-date, and relevant content displayed using comprehensive, powerful search capabilities.

Answer: AD

NEW QUESTION 10
Which are three characteristics of key performance indicators (KPIs)? (Choose three.)

• A. KPIs are set according to magnitude and urgency
• B. KPIs must be strategic and tactical in nature
• C. KPIs measure progress against goals
• D. KPIs can be financial, managerial, or operational
• E. KPIs define what needs to happen to achieve desired results within a timeframe

Answer: CDE

NEW QUESTION 11
Which are two characteristics of laissez-faire leadership styles? (Choose two.)

• A. The leader has minimal involvement.
• B. A trained and qualified team member leads efforts.
• C. The leader provides rewards and incentives.
• D. It involves a high level of communication.
• E. It is intended for team members who require close supervision.

Answer: AB

NEW QUESTION 12
Which two classes of solutions enable business outcomes for the Energy/Utilities industry? (Choose two.)

• A. Advanced Routing
• B. Data Center and Virtualization
• C. Multilayer Switching
• D. Internet of Everything
• E. Remote Expert
• F. Service Provider Network Infrastructure

Answer: BD

NEW QUESTION 13
Which is the main outstanding reason and justification for business outcome-based sales approach?

• A. Organizations want more from their IT solutions which respect to value, time-to-market, and measurable outcomes.
• B. Organizations want to improve the chain of value based on the cost of IT solutions they provide.
• C. Organizations want to develop marketing and communicational strategies in order to sell more efficiently.
• D. Organizations want to offer a renewed portfolio in order to increase share value.

Answer: A

NEW QUESTION 14
Which two functions of the technology specialists in a Cisco Business Architecture engagement are true? (Choose two.)

• A. Own the customer relationship.
• B. Focus on specific technical solutions.
• C. Define business capabilities.
• D. Support the engagement that is led by the business architect.
• E. Identify customer business priorities.

Answer: BD

NEW QUESTION 15
What impact on business can cloud technologies provide?

• A. Reducing travel expenses and enhancing productivity
• B. Reducing application's response time to streamline transactions and getting better customer and employee satisfaction
• C. Reducing project risk
• D. Improving green brand awareness

Answer: C

NEW QUESTION 16
Which one of the following solutions enables business outcomes in the financial industry?

• A. Multilayer Switching
• B. Remote Expert
• C. Plant Floor Control Network
• D. Internet of Everything
• E. Medianet

Answer: B

NEW QUESTION 17
What method is recommended for mapping out an organization's current processes and to design future processes?

• A. Drawing a business model diagram
• B. Querying relational databases
• C. Writing detailed descriptions
• D. Drawing hierarchical matrixes

Answer: A

NEW QUESTION 18
Which option is used to describe a customer's vision, mission, strategy, and major initiatives?

• A. business value chain
• B. business model canvas
• C. critical success factor
• D. technology implementation plan

Answer: B

NEW QUESTION 19
Which options are two features of business requirements? (Choose two.)

• A. Business requirements are managed by stakeholders.
• B. Business requirements support specific business objectives.
• C. Business requirements are prioritized in compliance with influence dynamics.
• D. Business requirements are dynamic in nature and change over time.
• E. Business requirements are always defined inside a line of business.

Answer: BD

NEW QUESTION 20
Which discipline covers analyzing stakeholder expectations and their approach and posture towards technology?

• A. Stakeholder Relationship
• B. Neurolinguistics Programming
• C. Stakeholder Management
• D. Customer Relationship Management

Answer: C